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Frequently Asked Questions (FAQ) |
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Do you only do big
jobs? Absolutely not! Ballroom Balloons may sound big in name; but,
we love to deliver and decorate your small parties and events. Our minimum order is $100.00 plus delivery (this
charge varies). Of course
we enjoy the challenges of large events as well! Where do you deliver? Ballroom Balloons is based in How far in advance
should I order? There is no time like the present!
While Ballroom Balloons has no hard and fast rules, we recommend
that you order as early as you are ready.
For large events, we recommend having your order in three
to six months before the event. For delivery orders, a couple of days may be
alright; but, it all depends on our schedule.
It is to your advantage to book as early as possible so you
have one less thing to worry about.
A deposit must accompany your order to make it officially
confirmed on our schedule. Can we meet with a
Balloon Artist face to face? Ballroom Balloons is pleased to offer
free on-site consultations at our Silver Spring, How long have you
been in business? Ballroom Balloons was started in 1986.
Please click on “About Us” to learn the rest of the story. Do you do singing
telegrams? Yes we do. Please click the link for singing telegram information. How long will my balloons last? Indoors Latex
(Rubber type)
Generally, you can count on at least twelve hours of float
time for Qualatex brand 11-inch latex balloons.
Latex balloons may also be treated with a preservative which
allows them to float for over one week.
There is an additional fee to have your balloons treated.
Balloon designs that are created with air (non-floating)
can last for weeks. Examples of air-filled décor are arches, columns,
and centerpieces which are constructed using a framework to support
them. Foil
(Metallic type)
Foil balloons (Mylars) usually look good for at least a few
days. Although, they may float for weeks, they start
to lose Helium and wrinkle in as little as two days. Outside Latex
(Rubber type)
Many factors can affect the float time and appearance of
latex balloons used outside. Rain,
wind, heat, and other extreme conditions may cause balloons to come
down. Generally, you can expect outside latex balloons
to float for about eight hours.
Often within minutes, a white patina forms on latex balloons
used outside. This eliminates
their shininess and is due to airborne particulate matter and the
natural process of biodegradation. Ballroom Balloons may suggest alternative types
of décor and/or balloons to make your outdoor event more successful. For example, framed arches and columns are made
with nitrogen (which does not float).
So, the inner support structure keeps them up even if it
rains. These types of décor also are more wind resistant
than Helium arches and columns. Foil
(Metallic type)
Foil balloons (Mylars) must be inflated at close to the same
temperature as outside. Cooler
weather may cause the balloons to become wrinkled; and, warmer weather
may pop or otherwise deflate them.
In general, foil balloons retain a much better appearance
outside than their latex counterparts. What are your payment terms? Usually a
fifty percent deposit is requested upon ordering balloon decorations. The balance is due two weeks before your event.
Custom and delivery orders are charged in full at the time
you order. Ballroom Balloons
is sometimes willing to take purchase orders or to bill Clients;
however, this may not be done on your first order. Ballroom balloons accepts checks, Visa, Mastercard,
American Express, Discover, and PayPal for payment. What if I need to cancel my order? Ballroom Balloons
will consider special circumstances when possible. However, your fifty percent deposit is considered
a non-refundable retainer which is used to purchase supplies and
to secure our balloon artists for your event.
On orders where custom imprinting, photo balloons, or design
work has begun, the entire contract amount must still be paid. If you believe that your special circumstances
merit a partial refund, you may make a written request to Ballroom
Balloons. Any partial refunds
will be awarded at the sole discretion of Ballroom Balloons. Do you donate balloons for charitable causes? Yes! When our schedule allows it, we may donate up
to two dozen Helium balloons for pick up from our Can I make a secure payment on line? Yes! You may make a payment via PayPal by using your
major credit card or PayPal account.
Please wait until after you have a copy of your order or
contract from Ballroom Balloons before you make a payment.
Thank you. Where are you located? Ballroom Balloons
is a home-based business located in Silver Spring. Although we often meet with Clients at this
location, consultations are by appointment only. We also often meet Clients for a free consultation
at their event venue. What is your mailing address? Our mailing
address is: Ballroom Balloons, 11807 Pittson Road, Silver Spring,
MD 20906-4737. |
